Getting started
Create your owner account, set up the business profile, publish menu items, then choose table ordering, a WhatsApp storefront, or both.
Support
Help for setup, service hours, and the current FastQRMenu workflow.
This page is built around the product that exists in this repository today: owner dashboard setup, table QR ordering, shareable business links, WhatsApp storefronts, and live order handling from the browser.
Start with the right path
Most issues in this app come down to one of four areas: account setup, public menu visibility, order routing, WhatsApp handoff, or live order monitoring.
Owner account and business setup
Menu, tables, and storefront publishing
Public ordering and cart flow
Package, privacy, and product expectations
WhatsApp storefront
Use this path for pickup or delivery orders from a public business link without tables or a separate ecommerce website.
Live ordering
Use this flow when guests are already scanning tables and you need to verify that the public menu, cart, and order feed are behaving correctly.
Packages and billing
Check which package fits your floor size and what changes between Free, Starter, Pro, and Business before you adjust your setup.
Privacy and terms
Use the legal pages for data-handling details, current product limitations, and the owner and diner responsibilities that apply to this version of the app.
Common Checks
Run these checks before you assume something is broken.
The current product is intentionally simple, so the fastest support path is usually verifying publish state, table routing, and the exact public URL the guest used.
01
A WhatsApp order is not received
- Confirm WhatsApp storefront mode is enabled and the destination number includes its country code.
- Check that pickup, delivery, or both are enabled in Business settings.
- The customer must tap Send in WhatsApp; opening the prepared message alone does not place the order.
02
A menu item is missing from the guest view
- Check that the category is active.
- Check that the item is marked available.
- Confirm the restaurant is open if you expect guests to order right now.
03
A table QR code does not land on the expected table
- Verify the table record is still active in the dashboard.
- Regenerate or re-download the QR for that table if the printed code is outdated.
- Confirm the table token still maps to the correct restaurant and number.
04
Orders are not appearing on the owner dashboard
- Keep the dashboard open on the orders view during service.
- Check the device has a working internet connection.
- Submit a quick test order from the public menu to confirm the flow end to end.
05
A guest opened the shared link without a table token
- Share the business link in the format shown under your public URL.
- Table mode asks customers to resolve a table; WhatsApp storefront and hybrid links offer pickup or delivery.
- For public links, make sure the business slug under fastqrmenu.app is the one you expect to share.
If you need to report an issue
Include enough context to reproduce the exact path. In this product, the slug, table, and route usually matter more than a generic description like “orders are not working.”
- Business name and public slug
- Which page was being used: dashboard, QR order page, cart, or success screen
- Table number or QR token involved, if relevant
- Approximate time the issue happened
- Order number or screenshot of what the guest or owner saw
Contact support
Send your name, email, and message to contact@fastqrmenu.app. On the current static setup, this form opens your email app with the message prefilled.