Product questions, answered plainly
What businesses ask before publishing their ordering link
These answers describe the product as it works today, including plan limits and the integrations FastQRMenu does not provide yet.
Product basics
What FastQRMenu is for table-service and no-table businesses.
What is FastQRMenu?+
FastQRMenu is browser-based menu and ordering software for restaurants, cafes, supermarkets, bakeries, food trucks, and local shops. Table-service businesses can assign a QR code to each table and receive orders in a live dashboard. No-table businesses can publish one storefront link for WhatsApp pickup and delivery.
Does FastQRMenu replace a paper menu?+
It can replace printed menu pages and repeated reprinting when prices or availability change. Table-service businesses still print their QR codes. WhatsApp storefront businesses can share the public link digitally without printing anything.
Do guests need an app or an account?+
No. Customers open a table QR code or shared storefront link, browse in their phone browser, add items, and check out. There is no customer app download or account creation.
Setup and QR codes
How owners publish menus and choose table, WhatsApp, or hybrid ordering.
How do I set up a business?+
Create an owner account, add the business profile and branding, then choose Table ordering, WhatsApp storefront, or Both. Publish menu categories and items. Table businesses create QR codes; WhatsApp storefronts add their destination number and enable pickup, delivery, or both.
Does every table get a different QR code?+
Yes when table ordering is enabled. Each table has a unique QR token so the order reaches the dashboard with the correct table. WhatsApp storefront businesses do not need to create any tables.
Can guests open the menu without scanning a table QR code?+
Yes. Every business has a public menu link. In table mode, customers can browse first and resolve their table at checkout. In WhatsApp storefront or hybrid mode, the plain public link supports pickup and delivery without table selection.
Orders and tracking
What happens after a guest presses the order button.
Do new orders appear in real time?+
Yes for table orders. They appear in the owner dashboard through a live listener with alerts and service statuses. WhatsApp storefront orders go directly to the configured WhatsApp conversation after the customer taps Send.
Can a guest track the order after checkout?+
Yes for table orders saved to the live dashboard. The confirmation flow creates a tracking link the guest can use to follow status changes. WhatsApp-storefront orders are confirmed in the WhatsApp conversation and do not create a FastQRMenu tracking record.
Can staff update an order from a phone?+
Table orders can be updated from the responsive owner dashboard on a phone, tablet, laptop, or desktop. WhatsApp storefront businesses confirm and manage their pickup or delivery order inside WhatsApp.
WhatsApp storefront
How table businesses and no-table storefronts can route orders through WhatsApp.
Can customers send their order to WhatsApp?+
Yes. A business can run a WhatsApp storefront for pickup and delivery without creating tables, or add an optional WhatsApp copy after a table order is saved to the dashboard. WhatsApp storefront orders are not saved as dashboard orders first, so the customer must tap Send before the business receives anything.
Is this a WhatsApp Business API integration?+
No. FastQRMenu uses a prepared WhatsApp handoff link. The guest reviews and sends the message from their own WhatsApp app. FastQRMenu does not silently send the message and does not require the restaurant to configure the Meta WhatsApp Business API.
Plans and limits
What the free and paid packages currently include.
Is the Free plan time-limited?+
No. The Free plan has no time limit and does not require a credit card. It supports up to 3 tables or QR codes and up to 15 menu items. WhatsApp storefront mode, realtime table orders, notifications, and business branding are included.
What do the paid plans add?+
Starter is €12 per month and supports up to 10 tables with unlimited menu items and an editable public URL. Pro is €24 per month and supports up to 30 tables. Business is €45 per month and removes the table limit. Quarterly billing receives a 15% discount and annual billing receives a 25% discount.
Current limitations
Clear answers about capabilities that are not part of the product today.
Does FastQRMenu process online payments?+
No. FastQRMenu currently handles digital menus, table ordering, order status, and WhatsApp pickup or delivery handoff. Guests still pay using the business's existing process. Online payment processing is not included today.
Does FastQRMenu integrate with a POS system?+
No POS integration is available today. Table orders are handled in the FastQRMenu dashboard; WhatsApp storefront orders are handled in WhatsApp. If automatic POS, printer, inventory, or payment synchronization is required, FastQRMenu is not currently the right fit.
Can I use a custom domain?+
Editable public business URLs are available from Starter. Full custom-domain support is still being completed, so businesses should use their FastQRMenu public URL until the custom-domain flow is released.